Acceptance of the Terms
By using Golden Tiger Casino, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any part of this Agreement, please do not use our services.
Eligibility Requirements
You must be at least 18 years old (or the age of majority in your jurisdiction) to register for an account with Golden Tiger Casino. You must also meet all applicable laws and regulations regarding online gaming in your jurisdiction.
Geographic Restrictions
Our services are intended for players residing in New Zealand only. We reserve the right to restrict or limit access to our site from other jurisdictions, and you acknowledge that you will comply with any such restrictions.
Account Registration Rules
To register an account, you must provide accurate and complete information about yourself. You agree not to create multiple accounts or use any method to evade detection of duplicate registration attempts.
One-Account-Per-User Policy
Each user is permitted one account only. Creating multiple accounts with different email addresses or other identifying features for the sole purpose of playing with more than one account at a time (also known as "multi-accounting") may result in suspension or closure of all affected accounts.
Identity Verification and KYC
To comply with anti-money laundering regulations, we are required to verify your identity before allowing you to withdraw any winnings from your account. We will do this by requesting documents such as a passport, driver's license or national ID card.
Account Accuracy Obligations
You agree that the information provided in your registration is accurate and up-to-date at all times. Failure to comply with these requirements may result in suspension or closure of your account.
Login Credentials and Password Protection
To protect your account from unauthorized access, you must ensure that your login credentials are kept confidential and not shared with anyone else. You agree to use a secure password for your account and keep it private.
Restricted Behaviour and Prohibited Activities
You acknowledge that using our services involves risks, including the risk of losing money or being exposed to third-party content that may be unsuitable for all ages. You must never engage in any activities on our site that are prohibited by law or contrary to the spirit of fair gaming.
Bonus and Promotion Rules
All bonuses offered through Golden Tiger Casino have specific terms and conditions, which can be found on the relevant promotional pages within our website. By participating in a bonus offer, you agree to be bound by these conditions.
Wagering and Gameplay Conditions
To clear any bonuses or win real money from your account, you must place qualifying bets according to the specific wagering requirements stated for each game. These requirements vary depending on the type of game played and cannot be influenced in any way once a bet has been placed.
Bonus Abuse Prevention
You agree that we have the right to review all gaming activity associated with your account, including but not limited to betting patterns or withdrawal attempts, in order to prevent bonus abuse.
Deposits and Withdrawals
All deposits made via our website are secure and subject to processing fees according to the type of payment method used. Before any withdrawal request can be processed, we require that you complete an identity verification form with documentation which is verified against the submitted identification data. Upon approval of your account for a real money play or after meeting specific promotion requirements, withdrawals will begin within 24-48 hours.
Verification before Withdrawals
As part of our anti-money laundering procedures and in compliance with applicable laws and regulations worldwide, we must verify that all players requesting cash-out have used the funds deposited to gamble on eligible games only.
Processing and Review Procedures
We reserve the right to investigate any gaming activity associated with your account at our discretion and without notice if needed for regulatory purposes or as part of standard business practice. All accounts are reviewed regularly, but we also respond promptly to all customer inquiries regarding specific issues related to withdrawals that have been made.
Responsible Gaming Expectations
We encourage responsible gaming practices among our players and provide self-exclusion tools to help you manage your online betting habits effectively. Please use these features responsibly in accordance with the guidelines described on their respective pages within our site.
Self-Exclusion and Account Restrictions
If you decide that gambling is no longer a suitable form of entertainment for yourself, or if there are any circumstances where it may interfere negatively with other aspects of your life, please consider setting up one-time limits temporarily by taking "Take A Break" option which last between 24 hours to maximum six weeks period depending on the selected duration. Should you wish more permanent restrictions placed upon accessing our platform we offer Self-Exclusion options lasting indefinitely.
Game Fairness and RNG Systems
Our games use certified Random Number Generators (RNG) that ensure complete randomness in generating outcomes of all bets made during gameplay sessions across various types including slots, table games etc., thus adhering strictly to principles fundamental fairness required by laws governing interactive gambling industries world-wide.
Technical Interruptions or Voided Gameplay
Due to circumstances beyond our control such technical issues caused unforeseeably loss data integrity errors temporary interruption full functionality possible eventuality void bets occur without prejudice rightful claims held current customers may exercise right for reimbursement affected funds.
Suspension or Closure of Accounts
If we suspect any form cheating, collusion abuse, multi-accounting attempt other non-compliant activity contrary stated Terms we reserve discretion determine terminate your account access all related benefits permanently after proper notice has been given reason deemed sufficient accordance internal policies governed.
Intellectual Property and Platform Ownership
The Golden Tiger Casino platform is owned by Fresh Horizons Limited and protected under various intellectual property laws around the world.
Limitation of Liability
We shall not be liable for any direct or indirect losses arising from use of our website, including but not limited to technical malfunctions, communication errors, unfulfilled expectations of game performance etc., nor will we assume liability towards third parties that may claim damages through interaction with us via services offered.
Modification of Terms
We reserve the right to modify these terms and conditions at any time without prior notice.
Contact or Support Guidance
If you have questions about our Terms & Conditions or need assistance, please feel free to contact our support team via email, live chat, phone Monday - Friday during local business hours.
